Refund Policy

Refund Policy

Due to the nature of the Products being software, EDGE TRADER TOOLS has a strict no-refund policy. By purchasing any of our Products, you acknowledge that you have read and understood this policy.

  1. Software Products: All software Products offered by EDGE TRADER TOOLS are non-refundable. Once a software Product has been purchased and delivered to the End User, no refunds will be issued. It is the End User’s responsibility to carefully review the Product description, features, system requirements, and compatibility before making a purchase.
  2. Subscription-Based Products: For subscription-based Products, EDGE TRADER TOOLS does not provide refunds for partial subscription periods or unused portions of a subscription. If an End User cancels their subscription, the cancellation will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining time in that billing cycle.
  3. Educational Products: Educational Products, such as courses, webinars, or training materials, are non-refundable. Once access to an Educational Product has been granted or the material has been delivered, no refunds will be provided.
  4. Satisfaction Guarantee: While EDGE TRADER TOOLS strives to provide high-quality Products and services, we do not offer any satisfaction guarantees. It is the End User’s responsibility to ensure that the Products meet their needs and expectations before making a purchase.
  5. Disputes and Chargebacks: If an End User disputes a charge or initiates a chargeback without first contacting EDGE TRADER TOOLS and allowing us to address any issues or concerns, we reserve the right to terminate the End User’s access to our Products and services immediately and permanently.

 

By purchasing any Products from EDGE TRADER TOOLS, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you have any questions or concerns regarding our Refund Policy, please contact our customer support team before making a purchase.

Please note that this Refund Policy is subject to change at any time, and it is the End User’s responsibility to review this policy periodically for updates.